The Patient Care Communication (CPC) certificate program was designed for people who are looking for more expertise in the interpersonal aspects of healthcare. It's an ideal track for providers with direct patient contact, at-home caregivers, social workers, pharmacists, or any other professionals who provide one-on-one care to others.

The courses will prepare students how to overcome common challenges in the provider-patient relationship, manage conflict, hone your approach to be mindful of cultural considerations and stigma, and navigate the complexities of one-on-one care to others.

If you'd like to learn more, please email hcom@illinois.edu, or call Lauren Weiner at 224-484-0425.